“enabling people with disabilities to live independently.”
New Horizons Independent Living Center
Established in 1984, New Horizons Independent Living Center is a private, non-profit, non-residential, consumer-controlled, community-based organization serving the 29 parishes of North Louisiana with offices in Shreveport, Alexandria, and Monroe.
Welcome to New Horizons!
Changes that make life more satisfying don’t occur overnight. But, for people who are willing to work toward greater independence, New Horizons Independent Living Center can help put the pieces together.
“Optimism is the faith that leads to achievement. Nothing can be done without hope and confidence.”
Helen Keller
American author, political activist, and lecturer & the first deaf-blind person to earn a Bachelor of Arts degree.
About Us
There was a time when people thought “independent living” was limited to “accessible doorways” and “special parking…” but that day is OVER!
Our services are offered to people with any type of disability. We believe that independence can come even to those with the most severe disabilities. Independence starts as an attitude – a desire to take responsibility for one’s own life. Independence continues through the development of knowledge and skills that enable one to control his own activity. Furthermore, New Horizons believes it is the responsibility for those who have achieved a measure of independence to advocate for the removal of all barriers to people with all forms of disabilities. New Horizons believes in the inclusion of all persons with all forms of disability, regardless of origin, age at onset, or degree of disability.
New Horizons believes that each individual is different and unique and should not be treated as if one size fits all. Because of this uniqueness, people with disabilities are in the best position to guide, direct, and control their own lives. We work with consumers with all types of disabilities to assist them in accomplishing their personal goals for independent living. Each independent living plan is as unique as the individual consumer.
New Horizons is funded by federal grants from the Independent Living Administration, state grants from the Louisiana Rehabilitation Services, and fee-for-service programs.
New Horizons is a member of the National Council on Independent Living and is associated with the Louisiana Statewide Independent living Council.


Profit by Hiring Employees with Disabilities
Six circles of success studies the way businesses of all sizes are profiting from hiring workers with disabilities. The report breaks down the benefits into six key circles of success: Return on Investment, Social Responsibility, Human Capital, Marketing, Diversity, and Innovation.
News & Info
News Horizons
APRIL 2021
COVID-19 UPDATE
Our office still remains closed to visitors. However, our services are continuing. If you have COVID-related expenses, please contact us at 318-671-8131 or toll-free at 1-877-219-7327 if you need assistance.
If you need assistance with finding or scheduling to receive a COVID vaccine, please call us at the numbers listed above.
TAX UPDATES
We are continuing to collaborate with the IRS in providing free income tax preparation for low income consumers. Tax season has been extended to June 15. We are once again and still doing taxes by drop-off rather than in-person appointments. For more information, please call 318-671-8131 or 1-877-219-7327 in the Shreveport area or 318-323-4374 in the Monroe area. Our services are free and could help you pay your rent, food, utilities, medications, and other needs with the money you save by having your taxes prepared for free.
Available Jobs
Employment Specialist
Email: kcarrier@nhilc.org
Phone: (318) 517-0980
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Contact Us
New Horizons
Northwest Louisiana
Address: 1701 North Market Street
Shreveport, LA 71107
Phone: (318) 671-8131
Toll-Free: (877) 219-7327
Video Phone: (318) 459-9233
Interpreter Call or Text: (318) 402-7313
Fax: (318) 688-7823
New Horizons
Central Louisiana
Address: 3717 Government Street, Suite 7
Alexandria, LA 71302
Phone: (318) 484-3596
Toll-Free: (888) 361-3596
Fax: (318) 484-3640
New Horizons
Northeast Louisiana
Address: 1401 Hudson Lane, Suite 200
Monroe, LA 71201
Phone: (318) 323-4374
Toll-Free: (800) 428-5505
Fax: (318) 323-5445